Return Policy

At FXC UNIQUE , most of our products are custom made to order, so we have a limited return policy.

Custom Orders

Because all custom apparel, embroidery, DTF transfers, and engraved items are made specifically for each customer, we do not accept returns or exchanges on custom items unless there is a mistake on our part.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To process the issue, please provide:

  • Your order number
  • A photo of the item
  • A short description of the issue

If the mistake was ours, we will replace the item or provide a refund.

DTF Transfers

All DTF transfer sales are final. We are not responsible for:

  • Incorrect pressing temperature
  • Incorrect pressing pressure
  • Improper application

Please follow the recommended pressing instructions included with your order.

Order Cancellations

Orders may only be cancelled within 12 hours of placing the order. After production begins, orders cannot be cancelled.

Contact Us

If you have any issues with your order, please contact us:

Email: fxcunique@gmail.com